English for Specific Purposes:
ESP Business English

course description

The Business English course is designed to prepare students in a current or future work situation to use English. Students will develop English skills with an emphasis on business contexts and environments, and will learn lexis and expressions regularly used in business. By using English in specific business settings and situations, this course will help the students practice and enrich business communication skills particularly social interaction in business, business correspondence, business telephoning, business presentation, chairing a business meeting, and customer service.

program learning outcome

1. Integrate theoretical and practical knowledge and skills in English as a Foreign Language education with the reference to level B2 of CEFR.
2. Perform effective lesson planning, teaching practice and evaluation in EFL education context with appropriate technology and resources.
3. Make use of the knowledge of the 21st century skills, industry 4.0, and disruptive era challenges to enhance professional performance quality.
4. Apply morals, ethics, and university core values to uphold and maintain academic and social relations.
5. Demonstrate effective collaboration, communication, multidisciplinary skills, and cultural awareness with colleagues, stakeholders and community at large.
6. Perform basic research to contribute to the development and enhancement of EFL education.
7. Perform continuous self-development in improving professional performance quality.

course learning outcome

1. Course Learning Outcome
2. Have good understanding of English used in business.
3. Develop confidence to deal with people and issues in the business world
4. Develop English skills in dealing with people in business situations.
5. Develop basic skills and techniques in business correspondence in English.
6. Show basic skills and techniques in telephoning in business.
7. Show basic skills and techniques in customer service.
8. Show basic skills and techniques in delivering a business presentation.
9. Show basic skills and techniques in chairing a business meeting.